Contact information

We're always happy to help! Whether you have a question about your order, a product, shipping, or anything else, feel free to get in touch with us.

Customer Support

Email: hello@mysinova.com

Phone: 081 462 8393

Support Hours

Monday – Friday: 9:00 AM – 4:00 PM (SAST)

Saturday: 9:00 AM – 12:00 PM (SAST)

Sunday & Public Holidays: Closed

Response Time

We aim to respond to all enquiries within 24–48 business hours.

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name
• Your order number (if applicable)
• A brief description of your enquiry

Thank you for choosing Sinova. We appreciate your support and look forward to assisting you!