Contact information
We're always happy to help! Whether you have a question about your order, a product, shipping, or anything else, feel free to get in touch with us.
Customer Support
Email: Hellomysinova@gmail.com
Support Hours
Monday – Friday: 09:00 AM – 04:00 PM
Saturday: 09:00 AM – 12:00 PM
Sunday & Public Holidays: Closed
Response Time
We aim to respond to all enquiries within 24–48 business hours.
Before Contacting Us
To help us assist you as quickly as possible, please include:
- Your full name
- Your order number (if applicable)
- A brief description of your enquiry
Thank you for choosing Sinova. We appreciate your support and look forward to assisting you!